Shipping policy

Order processing

Please allow 2–3 business days to process your order. Expect an email within 3–4 days to let you know your order is on the way! To check the status of your order please contact us at info@livinggreenhomes.org.

Shipping

Living Green Homes ships from Ontario to locations across Canada, excluding Yukon, Nunavut and the Northwest Territories.

We offer standard and priority shipping to our customers across Canada. We work with a variety of shipping carriers such as Canada Post, Purolator, and UPS, ensuring reliable and efficient delivery across Canada. Once your order has been dispatched, you will receive a tracking link via email, allowing you to monitor your parcel's progress.

Orders which include EcoVeil All-Natural Purifying Shikkui Paint will require a signature upon delivery as the paint should not be left outside in cold or hot temperatures (5°C–25°C). In the event you are not able to receive the paint, a delivery notice card will be left in the receiver's mailbox with the pickup location.

At this time, we are unable to ship to any international locations and can only accept orders that are billed and shipped to locations within Canada, excluding Yukon, Nunavut and the Northwest Territories. Please note that we do not ship to P.O. boxes.